Terms of service
Terms of Service
Overview
Welcome to US Foods CHEF'STORE. Throughout this website, the terms βwe,β βus,β and βourβ refer to US Foods CHEF'STORE. We operate this online store and provide customers with access to our website, products, services, content, and shopping experience (collectively referred to as the βServicesβ).
These Terms of Service outline the rules, responsibilities, and conditions that apply when you access or use our website. By visiting our store, browsing our products, creating an account, or completing a purchase, you agree to comply with these Terms and our related policies.
Please review these Terms carefully before using our Services. If you do not agree with any part of these Terms, please discontinue use of our website.
1. Website Access & Account Responsibility
By using our Services, you confirm that you are legally permitted to enter into this agreement under applicable laws in your location.
When using our website, you may be required to provide information such as your name, email address, payment details, billing information, and shipping address. You agree that all information provided is accurate, complete, and up to date.
You are responsible for protecting your account credentials and maintaining the confidentiality of your account information. Any activity performed through your account is your responsibility.
Accounts may not be transferred, sold, assigned, or used by another individual without prior authorization.
2. Product Information
We make every effort to ensure that product descriptions, images, specifications, and pricing displayed on our website are accurate and helpful.
However, differences may occur due to device settings, screen displays, photography conditions, or other technical factors. We cannot guarantee that colors, sizes, or product appearances will exactly match what is displayed online.
We reserve the right to modify product details, update descriptions, change availability, limit quantities, or discontinue products at any time without prior notice.
3. Orders & Purchase Agreement
Submitting an order through our website represents your request to purchase products from US Foods CHEF'STORE.
All orders are subject to review and acceptance. We reserve the right to refuse, cancel, or adjust an order when necessary, including situations involving incorrect pricing, suspected fraudulent activity, inventory limitations, or other business considerations.
Your order will only become confirmed after payment has been successfully processed and you receive an order confirmation.
Please carefully review your order details before completing checkout, as cancellation requests may not always be possible after processing begins.
All purchases are intended for personal or household use unless otherwise stated.
4. Pricing, Payments & Promotions
Product prices, discounts, special offers, and promotional campaigns may change at any time without notice.
The final price charged will be the amount displayed during checkout and confirmed in your order confirmation.
Prices may not include applicable taxes, shipping fees, customs charges, or other additional costs unless specifically indicated.
You agree to provide accurate payment and account information when placing an order. You confirm that:
- You have authorization to use the selected payment method;
- The payment information provided is valid and accurate;
- All charges related to your purchase will be accepted by your payment provider.
We reserve the right to correct pricing errors or cancel orders affected by incorrect information.
5. Shipping & Delivery
We work with third-party shipping providers to deliver your orders.
Delivery dates provided on our website are estimates and are not guaranteed. Shipping times may vary due to carrier delays, weather conditions, customs procedures, holidays, or circumstances outside our reasonable control.
Once your order has been transferred to the shipping carrier, responsibility for delivery risks may transfer according to applicable shipping regulations.
6. Intellectual Property Rights
All content available through our website, including but not limited to trademarks, logos, images, graphics, product descriptions, designs, text, videos, and other materials, belongs to US Foods CHEF'STORE or its authorized partners.
You may use website content only for personal and non-commercial purposes.
You may not copy, reproduce, modify, distribute, publish, sell, or exploit any website materials without prior written permission.
Unauthorized use of our intellectual property may violate applicable copyright, trademark, and other legal protections.
7. Third-Party Services
Our website may include access to third-party tools, applications, payment providers, or external services.
We do not control or guarantee the performance, accuracy, security, or availability of these third-party services.
Your use of third-party tools is at your own discretion and subject to the terms and policies provided by those third parties.
8. External Links
Our website may contain links to third-party websites or resources.
These external websites are provided for convenience only. We are not responsible for the content, security practices, availability, or accuracy of third-party websites.
Any transactions or interactions with third-party websites are solely between you and the applicable third party.
9. Shopify Platform
Our online store is supported by Shopify, which provides the e-commerce infrastructure that allows us to offer products and services online.
However, purchases made through our website are transactions directly between you and US Foods CHEF'STORE.
Shopify is not responsible for products purchased from our store, including product quality, delivery, returns, refunds, or disputes between customers and US Foods CHEF'STORE.
10. Privacy & Personal Information
Your privacy is important to us.
Information collected through our website is handled according to our Privacy Policy. By using our Services, you acknowledge and agree that your information may be collected, processed, and used to provide services, complete transactions, improve customer experience, and maintain website operations.
11. Customer Reviews & Feedback
If you submit reviews, comments, suggestions, images, or other content to us, you grant US Foods CHEF'STORE permission to use, reproduce, modify, publish, and display such content for business and promotional purposes.
You confirm that:
- You own or have permission to submit the content;
- Your submission does not violate any third-party rights;
- Your content does not contain unlawful, harmful, or misleading information.
We reserve the right to remove content that violates these Terms or applicable laws.
12. Website Errors & Updates
Occasionally, information on our website may contain errors, including product descriptions, pricing, promotions, availability, or shipping information.
We reserve the right to correct errors, update information, modify content, or cancel affected orders when necessary.
13. Restricted Activities
You agree not to use our website for:
- Any unlawful purpose;
- Fraudulent activities;
- Violating applicable regulations;
- Attempting to damage website security;
- Uploading harmful software or malicious code;
- Collecting customer information without permission;
- Copying or exploiting website content without authorization.
We may suspend or terminate access to users who violate these Terms.
14. Termination
We reserve the right to restrict or terminate your access to our Services at any time if we believe these Terms have been violated.
Termination does not remove any obligations or responsibilities that existed before termination.
15. Disclaimer
Our website and products are provided on an βas availableβ and βas providedβ basis.
While we strive to provide accurate information and reliable services, we do not guarantee that our website will always operate without interruption, errors, or delays.
To the maximum extent permitted by law, US Foods CHEF'STORE disclaims warranties not expressly stated in these Terms.
16. Limitation of Liability
To the fullest extent allowed by applicable law, US Foods CHEF'STORE and its affiliates, employees, partners, and service providers shall not be responsible for indirect, incidental, special, or consequential damages resulting from:
- Website usage;
- Product purchases;
- Service interruptions;
- Errors or omissions;
- Third-party services.
17. Indemnification
You agree to protect and hold harmless US Foods CHEF'STORE and its affiliates from claims, damages, losses, or expenses arising from:
- Your violation of these Terms;
- Your misuse of our Services;
- Your violation of applicable laws or third-party rights.
18. Severability
If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue to remain effective.
19. Entire Agreement
These Terms, together with our Privacy Policy and other posted policies, represent the complete agreement between you and US Foods CHEF'STORE regarding use of our Services.
20. Assignment
You may not transfer your rights or obligations under these Terms without written approval.
We may transfer our rights and responsibilities as necessary for business operations.
21. Governing Law
These Terms shall be governed and interpreted according to applicable laws in the jurisdiction where US Foods CHEF'STORE operates.
Any disputes shall be handled through the appropriate courts with jurisdiction over the matter.
22. Changes To These Terms
We may update these Terms from time to time to reflect changes in our services, policies, or legal requirements.
The latest version will always be available on this page. Continued use of our website after updates means you accept the revised Terms.
23. Contact Information
If you have questions regarding these Terms of Service, please contact us:
US Foods CHEF'STORE
π Address:
170 S Van Ness Ave,
San Francisco, CA 94103
United States
π Phone:
+1 415 864 8284
β Email:
service@woplanbda.com